Organizer Terms of Service

1. Scope and acceptance

These terms are a binding agreement between you and Wrtyn, LLC ("Wrtyn"), a limited liability company with notice address at 548 Market St, PMB 80414, San Francisco, CA 94104, USA. They apply to your use of our websites, mobile apps, hosted event pages, invite tools, ticketing flows, messaging, marketplace features, integrations, APIs, templates, and related services.

By creating an account, completing profile setup, joining an organization workspace, publishing an event, connecting Stripe, sending invitations, or otherwise using Wrtyn as an organizer, you agree to these terms and our Privacy Policy.

2. What Wrtyn is and is not

Wrtyn is software that helps organizers plan events, manage guest communications, build invite experiences, coordinate vendors, and, where enabled, sell tickets using the organizer’s own Stripe-connected account.

• Wrtyn is not the event organizer, venue operator, promoter, performer, or insurer.
• Wrtyn is not the merchant of record for organizer ticket sales.
• Wrtyn is not a payment processor, money transmitter, escrow agent, or fiduciary.
• Wrtyn does not control event production, venue operations, admission decisions, safety, permits, or accessibility compliance.

3. Eligibility and authority

• You must be at least 13 years old to create a Wrtyn account or use free planning features.
• You must be at least 18 years old, or the legal age of majority where you live, to purchase a paid plan, connect a Stripe account, sell tickets, or otherwise enter paid commercial transactions through Wrtyn.
• If you use Wrtyn on behalf of a company, venue, nonprofit, or other organization, you represent that you have authority to bind that organization to these terms.
• You may not use Wrtyn from a jurisdiction or in a manner prohibited by United States sanctions, export-control, or anti-money-laundering laws.

4. Accounts, organizations, and security

• You must provide accurate, current account information and keep it updated.
• You are responsible for safeguarding login credentials and for all activity under your account or organization workspace.
• You are responsible for the actions of anyone you invite to your workspace, including admins, coordinators, planners, check-in staff, and contractors.
• You must notify us promptly if you believe your account, session, or connected integrations have been compromised.

5. Paid plans, billing, and auto-renewal

• Free and paid plan features, limits, and pricing are described on our pricing pages and checkout flows and may change prospectively.
• Paid subscriptions renew automatically unless you cancel before the next billing cycle begins.
• Subscription fees are charged through Stripe or the app-store channel used for the purchase.
• Fees are non-refundable except where required by law or where Wrtyn states otherwise in writing.
• You are responsible for all applicable taxes on subscription fees and organizer-side business use of the service.
• If payment fails, we may retry the charge, limit paid features, downgrade your plan, or suspend the account until amounts due are resolved.
• We will provide at least 30 days’ notice before material price changes take effect for future renewals.

6. Stripe, ticket sales, refunds, and chargebacks

If you sell tickets through Wrtyn, you do so through your own Stripe-connected account. You appoint Stripe, not Wrtyn, to process buyer payments.

• Wrtyn does not hold, receive, custody, or control ticket-sale funds.
• You are solely responsible for Stripe onboarding, KYC, reserves, payout delays, account holds, disputes, and compliance with Stripe’s terms.
• You set ticket prices, taxes, fees disclosed to buyers, availability, and refund terms.
• You must clearly disclose your refund policy before purchase.
• Refunds are your responsibility and must be initiated by you through your Stripe dashboard or other Stripe-supported tooling.
• Wrtyn does not decide, fund, guarantee, or reimburse refunds.
• You are solely responsible for chargebacks, reversed payments, fraud losses, negative balances, fines, and payment disputes connected to your events.
• If your Stripe account is disconnected, restricted, suspended, or unable to accept payments, Wrtyn may pause ticket sales immediately.
• Platform fees, if any, are separate from Stripe processing fees and remain payable as described in your pricing or checkout flow.

7. Organizer responsibilities

• You are solely responsible for every event listing you publish, every ticket you sell, and every statement you make to guests, buyers, attendees, vendors, or venues.
• You must have full authority to create, market, and sell admission for each event.
• You must comply with all laws, rules, permits, licenses, insurance obligations, venue rules, accessibility requirements, consumer-protection laws, and age-gating requirements that apply to your events.
• You must not oversell beyond lawful or actual capacity.
• If you cancel, postpone, relocate, or materially change an event, you are responsible for promptly notifying affected buyers and providing any remedies required by your refund policy, Stripe capability, or applicable law.
• You are responsible for handling attendee complaints, denied entry issues, and disputes relating to the event itself.

8. Guest data, privacy, and communications

As between you and Wrtyn, you are the controller of the guest, buyer, attendee, and lead data you collect through your events, while Wrtyn acts as a service provider or processor for the limited purpose of operating the platform features you use.

• You must only collect and use personal data for lawful, disclosed purposes related to your event or, where the individual separately opts in, for future event updates and other marketing communications from you.
• You must comply with privacy, anti-spam, and marketing laws that apply to your communications and use of guest data, including any channel-specific consent rules for email, SMS, or similar outreach.
• You must not export, scrape, or reuse guest data for unrelated campaigns, resale, brokering, or unlawful profiling.
• You are responsible for any consent language, notices, or disclosures you add to event pages, checkout flows, SMS campaigns, or external integrations.
• If you want to send future-event updates or your own marketing, you must clearly disclose that use at or before collection and obtain any separate consent required by applicable law.
• Wrtyn may support guest self-service tools such as profile updates, unsubscribes, or preference controls, but those tools do not transfer to Wrtyn your obligation to provide proper notices, obtain required consent, honor lawful requests, or otherwise comply with law as organizer.

9. Content, intellectual property, and moderation

• You retain ownership of the content and branding you upload, but you grant Wrtyn a worldwide, non-exclusive, royalty-free license to host, reproduce, adapt, display, and transmit that content solely to operate, secure, improve, and support the service.
• You represent and warrant that you own or have all rights needed to upload, display, sell, distribute, or link to your content, tickets, trademarks, and event materials.
• You must not upload infringing, unlawful, deceptive, defamatory, harmful, or unauthorized content.
• Wrtyn may remove, block, disable, or refuse content, listings, accounts, integrations, or messages that we believe violate these terms, create legal risk, or threaten user safety or platform integrity.
• Wrtyn is not liable for organizer infringement, organizer spam, or organizer misuse of data, even if we choose to moderate or remove offending material.
• If you send us product feedback, suggestions, or feature requests, you grant Wrtyn a perpetual, irrevocable, royalty-free right to use that feedback without restriction or compensation.

To report suspected copyright infringement, follow the procedure in our DMCA Policy, which identifies our designated DMCA agent, the required contents of a takedown notice, the counter-notice procedure, and our repeat-infringer policy. For other abuse reports, email [email protected]. Wrtyn may require enough detail to locate the content and evaluate the report.

10. Prohibited conduct

• No illegal events, fraudulent listings, deceptive fundraising, fake organizations, or unauthorized ticket sales.
• No scraping, data harvesting, reverse engineering, bypassing access controls, or probing security without our prior written permission.
• No malware, bots, credential stuffing, spam, phishing, denial-of-service activity, or abuse of messaging features.
• No use of Wrtyn to facilitate violence, discrimination, hate, exploitation, trafficking, sanctioned activity, or other harmful conduct.
• No attempts to circumvent plan limits, pricing, moderation controls, fraud controls, or platform suspensions by creating duplicate accounts or workspaces.

11. Integrations and third-party services

Wrtyn may interoperate with third-party services such as Stripe, email vendors, SMS providers, cloud hosting, analytics tools, mapping tools, and marketplace-linked integrations.

• Your use of third-party services is governed by their own terms and policies.
• Wrtyn is not responsible for third-party outages, policy changes, account restrictions, or data handling outside Wrtyn’s control.
• If you configure domains, pixels, scripts, webhooks, or external content, you are responsible for the legality, security, and correctness of that configuration.

12. Suspension, termination, and survival

• You may cancel your subscription or delete your account using available account controls, subject to any billing terms that already accrued.
• Wrtyn may suspend, restrict, or terminate access immediately if we believe there is fraud, chargeback abuse, unlawful conduct, sanctions risk, credible safety risk, payment failure, repeated infringement, or a material breach of these terms.
• Suspension or termination does not relieve you of obligations to ticket buyers, guests, vendors, tax authorities, or payment providers for activity that already occurred.
• Sections covering payments, taxes, refunds, guest data, IP, disclaimers, liability limits, indemnity, dispute resolution, and any obligations that by nature should survive will survive termination.

13. Service changes, uptime, and disclaimers

• Wrtyn may modify, improve, suspend, or discontinue features at any time.
• We aim for reliable service, but we do not guarantee uninterrupted availability, error-free operation, perfect deliverability, or universal device compatibility.
• The service is provided “as is” and “as available” to the fullest extent permitted by law.
• Wrtyn disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment.

14. Limitation of liability

To the fullest extent permitted by law, Wrtyn and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, reputational harm, or procurement of substitute services.

Wrtyn is not liable for event cancellations, organizer performance failures, venue issues, accessibility failures, attendee injuries, refund disputes, chargebacks, tax mistakes, third-party service failures, infringement by organizers, organizer spam, or organizer misuse of personal data.

If Wrtyn is found liable to you for any claim arising from or relating to the service or these terms, Wrtyn’s aggregate liability will not exceed the greater of $100 or the total subscription and platform fees you paid directly to Wrtyn in the 12 months before the event giving rise to the claim.

15. Indemnification

You will defend, indemnify, and hold harmless Wrtyn and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, demands, actions, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• Your events, ticket sales, communications, or use of the service.
• Your breach of these terms or violation of law.
• Your content, branding, promotions, listings, or representations.
• Refund disputes, chargebacks, taxes, attendee claims, venue disputes, injuries, or organizer-side compliance failures.
• Any allegation that your content, event, or conduct infringes or misuses a third party’s rights.
• Your spam, unlawful messaging, misuse of guest data, or privacy-law violations.

16. Governing law and disputes

These terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Any dispute arising out of or relating to these terms or the service must be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and each party consents to those courts’ personal jurisdiction and venue.

To the fullest extent permitted by law, each party waives any right to a jury trial in any dispute arising out of or relating to these terms or the service.

17. Changes to these terms

We may update these terms from time to time. For material changes, we will update the date and version above and provide notice by email, in-product notice, or both before the updated terms take effect. Your continued use of organizer-facing features after the effective date means you accept the updated terms.

18. General provisions

• These terms, together with our Privacy Policy and any order form, enterprise agreement, or written addendum we sign with you, are the entire agreement between you and Wrtyn regarding the service.
• If any provision is unenforceable, the rest remain in effect to the maximum extent permitted by law.
• Our failure to enforce a provision is not a waiver.
• You may not assign these terms without our prior written consent. Wrtyn may assign them in connection with a merger, acquisition, financing, or sale of assets.
• Wrtyn is not liable for delay or failure caused by events beyond our reasonable control, including internet outages, infrastructure failures, natural disasters, labor disputes, platform attacks, and acts of government.

19. Contact

Legal questions about these terms can be sent to [email protected]. Formal legal notices to Wrtyn, LLC should be sent to 548 Market St, PMB 80414, San Francisco, CA 94104, USA(attn: Legal).